Stay safe, document visible damage from the ground, prevent additional water entry when possible, and arrange a trusted roof inspection. Hail damage can be difficult to confirm from the yard, so photographs and a systematic inspection matter.
First steps
Wet, damaged, or steep roofs are unsafe for homeowners.
Photograph gutters, downspouts, siding, vehicles, and debris from the ground.
Use reasonable temporary protection for active leaks, without making unsafe permanent repairs.
Ask for clear photographs and an explanation of whether the damage is repairable or claim-worthy.
What inspectors check
Insurance
The Arkansas Insurance Department advises homeowners to document damage, contact their insurer or agent, and make necessary temporary repairs to prevent further damage while avoiding permanent repairs before the insurer has inspected and an agreement is reached.
Common questions
Yes. Impact damage can weaken shingles before water entry becomes visible, which is why an inspection after a significant storm can be useful.
No. Take time to verify the company, review the scope, and understand your insurance obligations. The Arkansas Insurance Department cautions homeowners against rushing into unsolicited repair agreements.
Rooftop Heroes can document damage and meet the adjuster as part of its storm-claim assistance process.
Trusted references
Start with a free photo-based inspection from Rooftop Heroes Roofing.
